Privacy policy.
1. Purpose
Kingsley Cleaners, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information obtained from individuals (“you,” “your,” “client,” or “user”) who interact with our services, website, software, or communication platforms.
2. Information We Collect
We collect both personally identifiable and non-personally identifiable information through various methods, including but not limited to:
A. Information You Provide Directly
Full name
Email address
Phone number
Physical address
Payment details (via secure third-party processors)
Service preferences and instructions
Communications sent to us (via email, text, phone, social media, or forms)
B. Automatically Collected Information
IP address
Device and browser information
Location data (when enabled)
Log files and usage data
Cookies and tracking technologies
3. How We Use Your Information
Your information may be used for the following legitimate business purposes:
To provide cleaning services and manage customer relationships
To communicate with you regarding appointments, updates, and promotions
To process transactions and send invoices/receipts
To improve service offerings and operational efficiency
To ensure safety, security, and compliance with legal obligations
For internal analytics, reporting, and marketing initiatives
4. Third-Party Services
We partner with reputable third-party service providers to enhance our operational capabilities. These include:
Scheduling and booking platforms
Messaging and email marketing tools
Payment processing gateways
Data analytics providers
Cloud storage and CRM systems
Each third-party is independently responsible for maintaining its own privacy practices. We do not sell your personal data, but by using our services, you consent to the transfer of your data to these platforms as necessary for business operations.
5. Data Retention
We retain personal and communication data for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, and regulatory requirements
Defend legal claims and ensure operational continuity
You may request deletion of your data by contacting us directly, though certain information may be retained for compliance and record-keeping purposes.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
The right to access or correct your data
The right to opt-out of marketing communications
The right to request deletion of your information
The right to data portability (where applicable)
To exercise any of these rights, please contact us at [Insert Email Address].
7. Cookies and Tracking
Our website and digital platforms may use cookies and similar technologies for user authentication, performance monitoring, and personalization. You may manage cookie preferences via your browser settings. Disabling cookies may limit certain functionalities.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal data. However, no digital transmission or storage system can be guaranteed 100% secure. By using our services, you acknowledge and accept this risk.
9. Minors
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us for immediate deletion.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via our website or direct contact. Continued use of our services constitutes your acceptance of any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact:
Kingsley Cleaners, LLC
[email protected]